Navigation Path
From the left navigation menu, select Companies.
Open the desired company to view its Company Details page.
Click Billing Settings located in the top‑right corner.
Billing Settings Sections
When you open Billing Settings, the following configuration tabs appear:
Summary – Displays an overview of all configured billing settings at the
Companylevel.Service Fees – Settings related to service‑fee billing.
Sales – Configurations related to Open Sales.
Manual Sales – Configurations for Manual Sales billing behavior.
Lost Devices – Settings applied to Lost Device billing.
Global – Settings applied at the company level that can impact all locations under the company, such as
Contractor Channels,Payment Terms,Visible By Dealerssettings.
Summary Section
The Summary tab provides a consolidated view of all active Billing Settings.
For applicable settings, you can also clear/reset values to revert to the default behavior.
Service Fees Settings
The Service Fees tab contains the following configuration options:
Setting | Description |
Bill To | Explicitly sets the billing target to either a Channel or the Company's IDTV account. If left unset, billing defaults to the Location's IDTV account. |
Service Fees Calculation Level | Reserved for future use. Currently unused. |
Service Fees Enabled | Reserved for future use. Currently unused. |
Visible By Channels | Reserved for future use. Currently unused. |
Notes :
When selecting
Bill Toto a Channel, the dropdown will populate the list of all eligible Channels.If there is a need to reset/clear the
Bill Tosetting, please select theNoneoption from the dropdown. TheNoneoption in theBill Todropdown only shows up if itBill Tois already configured.
Sales Settings
The Sales tab contains the following configuration options:
Setting | Description |
Auto Remittance Enabled | Automatically processes open remittance payments at the end of the month. |
Auto Remittance Grace Period (in Days) | Reserved for future use. Currently unused. |
Bill To | Explicitly sets the billing target to either a Channel or the Company's IDTV account. If left unset, billing defaults to the Location's IDTV account. |
Visible By Channels | This setting handles |
Split Invoicing Enabled | When enabled, Sales and Credit Notes are split into separate invoices for RecovR and R4K. |
Notes :
When selecting
Bill Toto a Channel, the dropdown will populate the list of all eligible Channels.If there is a need to reset/clear the
Bill Tosetting, please select theNoneoption from the dropdown. TheNoneoption in theBill Todropdown only shows up if theBill Tois already configured.If there is a need to reset/clear the
Split Invoicing EnabledorAuto Remittance Enabledsettings, it can be done from the Summary using theClearoption.
Manual Sales Settings
The Manual Sales tab includes:
Setting | Description |
Bill To | Explicitly sets the billing target to a Channel or the Company's IDTV account. If unset, billing defaults to the Location's IDTV account. |
Visible By Channels | Reserved for future use. Currently unused. |
Notes :
When selecting
Bill Toto a Channel, the dropdown will populate the list of all eligible Channels.If there is a need to reset/clear the
Bill Tosetting, please select theNoneoption from the dropdown. TheNoneoption in theBill Todropdown only shows up if theBill Tois already configured.
Lost Devices Settings
The Lost Devices tab contains:
Setting | Description |
Auto Remittance Enabled | Automatically processes open remittance payments at the end of the month. |
Auto Remittance Grace Period (in Days) | Reserved for future use. Currently unused. |
Bill To | Explicitly sets the billing target to a Channel or the Company's IDTV account. If unset, billing defaults to the Location's IDTV account. |
Report To | Reserved for future use. Currently unused. |
Visible By Channels | This setting handles |
Notes :
When selecting
Bill Toto a Channel, the dropdown will populate the list of all eligible Channels.If there is a need to reset/clear the
Bill Tosetting, please select theNoneoption from the dropdown. TheNoneoption in theBill Todropdown only shows up if theBill Tois already configured.If there is a need to reset/clear the
Auto Remittance Enabledsettings, it can be done from the Summary using theClearoption.
Global Settings
The Global tab contains:
Setting | Description |
Contractor Channels | Setting specifies a list of channels eligible for accessing/managing records at the company/location level. |
Payment Terms (in Days) | Setting specifies the payment terms that will be synced to the ERP. The payment term will be reflected in the invoices. |
Visible By Dealers | The setting specifies which product types can be accessed by the dealers. |
Notes :
Notes :
When selecting
Bill Toto a Channel, the dropdown will populate the list of all eligible Channels.If there is a need to reset/clear the
Bill Tosetting, please select theNoneoption from the dropdown. TheNoneoption in theBill Todropdown only shows up if theBill Tois already configured.If there is a need to reset/clear the
Auto Remittance Enabledsettings, it can be done from the Summary using theClearoption.The
Contractor Channelsdropdown that will list all the available channels. User selects (multiple selections possible) one or multiple channels and submits. Only the selected contractor channels will be available in theVisible By Channelslist.The
Visible By Dealersdropdown that will fetch the list of all catalogue products. User selects (multiple selections possible) one or multiple product types and submits. It restricts access to only the selected product types at the company level. If the split is not enabled, then all product types are visible for dealer users